Terms and conditions - WSET at Northern Wine School
Full payment must be made at time of booking - we do not accept provisional bookings and places will only be confirmed once payment is received.
Please note, if you have already successfully passed the Level 2 or 3 courses in Wine, Spirits or Wines and Spirits you will not be able to retake the exam, even in qualifications succeeding previous editions at the same level. You are welcome to attend the course as a knowledge refresher, but will not be able to register for the exam at the end of the course. If in doubt, please email or call Northern Wine School first before booking and paying. No partial refunds will be given once the course has commenced.
Cancellations of confirmed places are accepted up to 12 working days prior to the start of the course. An administration fee of £25.00 plus the full cost of the study materials supplied will be deducted and the remainder of the course fee refunded to the payee, if requested. No refund will be possible after this deadline except in exceptional circumstances, the acceptance of which is at the discretion of Northern Wine School and the WSET.
Transfers cannot be carried forward to the next academic year. If a confirmed course booking is cancelled during the 12 working days prior to the start of the course, or at any time after the start of the course, no refund or transfer of the course fees will be made. Examination dates are fixed to the classroom course onto which you book, or the agreed date and time for online and distance learning students. Any transfer to an alternative date will incur an administration fee of £50.00 plus the current cost of sitting the paper on another date. All transfer requests must be made in writing or by email to firstname.lastname@example.org at least 12 working days before the original examination date.
Transfer requests made within 12 working days of the examination date will incur the admin fee and cost of examination paper which will have been ordered via WSET Awards. Course fees will be refunded in full if the Northern Wine School changes a course date or cancels a course if enrollments do not reach the required minimum numbers – notification will be made before the 12 working days prior to the planned start date of the course. Please note all transfers are subject to availability on alternative course/examination dates.
Delivery of course materials
Level 1 course materials are provided to students on the first day of the course. They will not be posted in advance.
Levels 2 & 3 course materials will be posted to a student’s home address around 3 weeks before the date of the first session. The pack is bulky and requires a signature – please indicate an alternative delivery address if necessary. It is essential that a daytime telephone number is provided on your booking form. It is important for the student to provide a complete and accurate delivery address and make sure someone is available to receive the package, at that address, at the prescribed time. Any materials returned to us, having not been successfully received by the student, will automatically result in an additional cost of return being charged.
Photgraphic ID must be brought with you and seen by an invigilator on the day of an exam. Failure to do so will result in being denied sitting the paper, and the student having to rearrange another date at additional cost.